AURO CRM vs ODOO
When it comes to managing customer relationships, businesses have a variety of options to choose from. Two popular open-source CRM solutions are Odoo and Auro CRM. While both platforms offer tools for managing customer data, tracking leads, and automating marketing and sales processes, there are key differences between them that businesses should consider when selecting a CRM solution.
Is Odoo CRM the right fit for your business goals?
Odoo may be a better fit for businesses that require a more generalized ERP system with a CRM module. However, if your business is primarily focused on managing customer relationships, then Auro CRM may be the better option. Auro CRM is designed specifically for CRM and offers a range of features tailored to this purpose, such as lead management, opportunity management, sales forecasting, customer segmentation, and more.
Software Costs for a Team of 50
To help you understand the difference in total cost of the software between Auro CRM and Odoo, let’s look at the CRM costs for a team of 50
With Auro CRM, you save $380 per month or upto 43% monthly in savings.
How Auro CRM stands out from Odoo
Specialized focus on CRM
Auro CRM is a dedicated CRM platform that offers a comprehensive set of features specifically designed for managing customer relationships. In contrast, Odoo is a more generalized ERP system that includes a CRM module, which may not be as specialized as Auro CRM for businesses that primarily rely on CRM functionalities.
Highly Customizable
Auro CRM provides extensive customization options, allowing businesses to tailor their CRM experience according to their unique needs. In comparison, Odoo’s customization options can be more limited, which can be a disadvantage for businesses with more complex requirements.
Cost-effective
Auro CRM is a cost-effective solution as it is open-source. This can be a significant advantage for smaller businesses or startups that don’t have the budget for expensive CRM solutions. In comparison, Odoo can be more expensive to implement and maintain, with a more complex pricing structure.
Intuitive User Interface
Auro CRM has a user-friendly interface that is intuitive and easy to use. This can be especially helpful for businesses that want to quickly onboard their teams and start using their CRM system right away. Odoo’s interface may be more complex and require more training for users to fully utilize its features.
Efficient support process
End-to-end implementation support from our competent, reliable team. We provide support that scales with your business, you can depend on at any hour. We’re here for you at any time!
Auro CRM vs Odoo an Overview Comparison
Auro CRM and Odoo are both popular CRM (Customer Relationship Management) software solutions. While Auro CRM primarily focuses on sales and marketing automation, Odoo is a comprehensive suite of business management software that includes CRM, accounting, inventory management, and more.
Lead and deal management
Auro CRM allows users to capture leads from various sources, segment them, assign to team members for follow-up, and track deals through different stages of the sales pipeline. It also offers lead scoring and generates sales reports.
Odoo CRM allows users to create lead forms, categorize leads based on their source, interest level, and priority, assign to team members, and track deals through customized sales pipelines. It also offers lead scoring, generates sales reports, and allows adding notes and attachments to deals.
| Features | Auro CRM | Odoo CRM |
|---|---|---|
| Leads and Contacts |
✓
|
✓
|
| Opportunities and Accounts |
✓
|
✓
|
| Web to contact form |
✓
|
✓
|
| Automated record generation |
✓
|
✓
|
| Lead Scoring and assignment |
✓
|
✓
|
| Vendor Management |
$
|
✓
|
| Auro CRM | Odoo CRM |
|---|---|
| Leads and Contacts | |
|
✓
|
✓
|
| Opportunities and Accounts | |
|
✓
|
✓
|
| Web to contact form | |
|
✓
|
✓
|
| Automated record generation | |
|
✓
|
✓
|
| Lead Scoring and assignment | |
|
✓
|
✓
|
| Vendor Management | |
|
$
|
✓
|
Omnichannel communication
Omnichannel communication in a CRM can provide several benefits, such as improved customer experience, increased efficiency, better data, and insights. While most of the omnichannel capabilities are available in Auro CRM, they can always be enhanced based on specific business use cases.
Overall, both CRMs offer various omnichannel communication features, but Odoo CRM has built-in support for more channels, such as SMS, social media, and live chat.
| Features | Auro CRM | Odoo CRM |
|---|---|---|
| Automated call logging |
✓
|
✓
|
| Enrich data from social media |
$
|
✓
|
| Chatbot |
✓
|
✓
|
| Online meetings |
✓
|
✓
|
| Whatsapp integration |
✓
|
✓
|
| Email insights |
✓
|
✓
|
| Voice Integration |
✓
|
✓
|
| Auro CRM | Odoo CRM |
|---|---|
| Automated call logging | |
|
✓
|
✓
|
| Enrich data from social media | |
|
$
|
✓
|
| Chatbot | |
|
✓
|
✓
|
| Online meetings | |
|
✓
|
✓
|
| Whatsapp integration | |
|
✓
|
✓
|
| Email insights | |
|
✓
|
✓
|
| Voice Integration | |
|
$
|
✓
|
Marketing automation & management
Overall, both Auro CRM and Odoo CRM offer marketing automation and management features, but Odoo CRM has built-in support for more channels, such as email marketing automation, landing pages, and social media management. Odoo CRM also offers more robust marketing analytics capabilities.
| Features | Auro CRM | Zoho CRM |
|---|---|---|
| Marketing Campaigns |
✓
|
✓
|
| Integration with third-party marketing tools |
$
|
✓
|
| Email Templates and Campaigns |
✓
|
✓
|
| Mass Email and SMS communication |
✓
|
✓
|
| Customer Segmentation |
✓
|
✓
|
| Auto response |
✓
|
✓
|
| Newsletters and Survey Management |
✓
|
✓
|
| Landing Pages |
$
|
✓
|
| Social Media Management |
$
|
✓
|
| Auro CRM | Zoho CRM |
|---|---|
| Marketing Campaigns | |
|
✓
|
✓
|
| Integration with third-party marketing tools | |
|
$
|
✓
|
| Email Templates | |
|
✓
|
✓
|
| Mass Email and SMS communication | |
|
✓
|
✓
|
| Customer Segmentation | |
|
✓
|
✓
|
| Auto response | |
|
✓
|
✓
|
| Newsletters and Survey Management | |
|
✓
|
✓
|
| Landing Pages | |
|
$
|
✓
|
| Social Media Management | |
|
$
|
✓
|
Team management and tracking
Both Auro CRM and Odoo offer team management and tracking features. However, Odoo has more advanced capabilities in project management, time tracking, issue tracking, and reporting and analytics compared to Auro CRM.
Odoo offers advanced project management features, including task and deadline management, team member assignment, time tracking, and project reporting. It also has advanced time-tracking capabilities and issue-tracking capabilities with automated workflows.Â
| Features | Auro CRM | Odoo CRM |
|---|---|---|
| Manage team profiles |
✓
|
✓
|
| Secured access |
✓
|
✓
|
| 360 view tracker |
✓
|
✓
|
| Internal notes |
✓
|
✓
|
| Task assignment |
✓
|
$
|
| Project Management |
✓
|
✓
|
| Time tracking |
✓
|
✓
|
| Issue tracking |
✓
|
✓
|
| Auro CRM | Zoho CRM |
|---|---|
| Manage team profiles | |
|
✓
|
✓
|
| Secured access | |
|
✓
|
✓
|
| 360 view tracker | |
|
✓
|
✓
|
| Internal notes | |
|
✓
|
✓
|
| Task assignment | |
|
✓
|
$
|
| Project Management | |
|
✓
|
✓
|
| Time tracking | |
|
✓
|
✓
|
| Issue tracking | |
|
✓
|
✓
|
Process automation and customization
Process automation includes automatically prioritizing leads based on predetermined criteria, such as level of engagement and likelihood to buy, automate repetitive tasks, such as sending follow-up emails or scheduling follow-up calls, to save time and increase efficiency.
Customization on the other hand offers the ability to create custom fields to track specific data and information about leads and customers, such as budget or decision-making timeline is important for a business.Â
| Features | Auro CRM | Zoho CRM |
|---|---|---|
| Assignment rules |
✓
|
✓
|
| Approval rules |
$
|
✓
|
| Validation rules |
✓
|
✓
|
| Custom workflows processes |
✓
|
✓
|
| Page and Layout Customization |
✓
|
✓
|
| Custom modules and fields |
✓
|
✓
|
| Review process |
$
|
✓
|
| Documents and file versioning |
✓
|
✓
|
| Custom dashboard |
✓
|
✓
|
| Multi-language support |
✓
|
✓
|
| Integration with third-party tools |
✓
|
✓
|
| Auro CRM | Zoho CRM |
|---|---|
| Assignment rules | |
|
✓
|
✓
|
| Approval rules | |
|
$
|
✓
|
| Validation rules | |
|
✓
|
✓
|
| Custom workflows processes | |
|
✓
|
✓
|
| Page and Layout Customization | |
|
✓
|
✓
|
| Custom modules and fields | |
|
✓
|
✓
|
| Review process | |
|
$
|
✓
|
| Documents and file versioning | |
|
✓
|
✓
|
| Custom dashboard | |
|
✓
|
✓
|
| Multi-language support | |
|
✓
|
✓
|
| Integration with third-party tools | |
|
✓
|
✓
|
Customer support
Auro CRM and Odoo both offer customer support features such as help desk/ticketing systems and knowledge bases, but Odoo offers more advanced features such as a built-in live chat, customer portal, and email marketing automation. Both also offer social media and telephony integrations.
Both CRMs also provide SLA management tools for managing service level agreements (SLAs), ensuring that customer support cases are resolved in a timely manner.
| Features | Auro CRM | Odoo CRM |
|---|---|---|
| Multi-channel case creation |
✓
|
✓
|
| Ticketing system |
✓
|
✓
|
| Log calls and set tasks |
✓
|
✓
|
| Case status management |
✓
|
✓
|
| Knowledgebase |
✓
|
✓
|
| SLA Management |
✓
|
✓
|
| Customer Portal |
$
|
✓
|
| Auro CRM | Odoo CRM |
|---|---|
| Multi-channel case creation | |
|
✓
|
✓
|
| Case management and categorization | |
|
✓
|
✓
|
| Log calls and set tasks | |
|
✓
|
✓
|
| Case status management | |
|
✓
|
✓
|
| Knowledgebase | |
|
✓
|
✓
|
| SLA Management | |
|
✓
|
✓
|
| Customer Portal | |
|
$
|
✓
|
Analytics & Reporting
Auro CRM includes custom reports, pre-built reports, dashboards, and basic analytics, and does not have built-in forecasting features. On the other hand, Odoo includes a report builder, pre-built reports, customizable dashboards, advanced analytics, and sales forecasting features, and allows analyzing data across multiple modules.
| Features | Auro CRM | Odoo CRM |
|---|---|---|
| Standard Reports |
✓
|
✓
|
| Custom reports |
✓
|
✓
|
| Target meters |
$
|
✓
|
| Charts & Funnels |
✓
|
✓
|
| Webform Analytics |
$
|
✓
|
| KPIs |
$
|
✓
|
| Quadrants, Cohorts, and Anomaly Detectors |
$
|
✓
|
| Forecasting |
$
|
✓
|
| Auro CRM | Odoo CRM |
|---|---|
| Standard Reports | |
|
✓
|
✓
|
| Custom reports | |
|
✓
|
✓
|
| Target meters | |
|
$
|
✓
|
| Charts & Funnels | |
|
✓
|
✓
|
| Webform Analytics | |
|
$
|
✓
|
| KPIs | |
|
$
|
✓
|
| Quadrants, Cohorts, and Anomaly Detectors | |
|
$
|
✓
|
| Forecasting | |
|
$
|
✓
|
Administration & access control
Administration and access control refer to the tools and features that allow administrators to manage user accounts and control access to data and functionality within the system. Both CRMs provide key features that may include user management, role-based access control, security, and customization options.
These features ensure that customer data is secure and that users have access only to the information and functionality they need to do their jobs effectively.
| Features | Auro CRM | Odoo CRM |
|---|---|---|
| Role-based access |
✓
|
✓
|
| Security groups |
✓
|
✓
|
| Custom dashboards and reminders |
✓
|
✓
|
| Sudo login |
✓
|
✓
|
| Access Control |
✓
|
✓
|
| Data Import/Export |
✓
|
✓
|
| Two-Factor Authentication |
$
|
✓
|
| IP Restrictions |
$
|
✓
|
| SSL Encryption |
$
|
✓
|
| Auro CRM | Odoo CRM |
|---|---|
| Role-based access | |
|
✓
|
✓
|
| Security groups | |
|
✓
|
✓
|
| Custom dashboards and reminders | |
|
✓
|
✓
|
| Sudo login | |
|
✓
|
✓
|
| Access Control | |
|
✓
|
✓
|
| Data Import/Export | |
|
✓
|
✓
|
| Two-Factor Authentication | |
|
$
|
✓
|
| IP Restrictions | |
|
$
|
✓
|
| SSL Encryption | |
|
$
|
✓
|
Ecommerce extensions and management
E-commerce extensions and management in a CRM refers to the tools and integrations that allow businesses to manage their e-commerce operations within the CRM platform. These include:
E-commerce integrations: Both the CRMs integrate with popular e-commerce platforms, such as Shopify, Magento, and WooCommerce, to provide a seamless e-commerce experience for customers.
Order management: Tools for managing and tracking customer orders, including the ability to view order history, update order status, and generate invoices.
Product management: Tools for managing and organizing products, including the ability to view product details, update product information, and manage product categories.
| Features | Auro CRM | Odoo CRM |
|---|---|---|
| E-commerce Bridge for Magento, WordPress & Shopify websites |
✓
|
✓
|
| Customer management |
✓
|
✓
|
| Product management |
✓
|
✓
|
| Quote management |
✓
|
✓
|
| Order management |
✓
|
✓
|
| Auro CRM | Odoo CRM |
|---|---|
| E-commerce Bridge for Magento, WordPress & Shopify websites | |
|
✓
|
✓
|
| Customer management | |
|
✓
|
✓
|
| Product management | |
|
✓
|
✓
|
| Quote management | |
|
✓
|
✓
|
| Order management | |
|
✓
|
✓
|