Look For These 7 Important Retail CRM Software Features

Look For These 7 Important Retail CRM Software Features

May 24, 2021 | Retail CRM

Your relationship with your customers has a significant impact on the success of your company. Your customers expect high-quality after-sale service and not just premium products. That’s what the CRM solution helps you achieve. The customer relationship management...
Why is customer interaction pivotal for business growth?

Why is customer interaction pivotal for business growth?

Apr 2, 2021 | Retail CRM

The business industry is a customer-centric game. Customers’ perception defines your business value. From driving sales to affecting profit margins are directly or indirectly controlled by customers. Considering these facts, one can assume how predominant it is for...
Impact Of Inventory Management On Customer Service

Impact Of Inventory Management On Customer Service

Mar 8, 2021 | Retail CRM

A source of great innovation was also one of the biggest challenges for retailers over the past year: getting products to customers faster, more effectively, and safely. Balancing product availability and demand, and effective application of inventory management...
Top 7 Tips To Improve Sales Productivity

Top 7 Tips To Improve Sales Productivity

Feb 26, 2021 | Retail CRM

Research shows that successful salespeople spend less than a third of their time in selling. On the other hand, more and more time is spent overseeing different administrative activities involving the generation of sales and demand. Salespeople spend more time...
2021 Predictions: What Customers Expect From Brands

2021 Predictions: What Customers Expect From Brands

Feb 19, 2021 | Retail CRM

Though humanity’s collective consciousness would maybe like to forget much of 2020, the events of the year have ushered in many new realities. The probable permanent change in customer tastes in the retail ecosystem is one such fact. The mass digital...